top of page

Privacy Notice

Last updated: September 2026

Who I am

Wellbeing Wisdom is owned and operated by Lisa Holt.

I am the data controller, which means I am responsible for deciding how your personal information is collected and used.

Contact details:
Lisa Holt
Wellbeing Wisdom

Telephone: 07506 347993
Email: wellbeing-wisdom@hotmail.com

What information I collect

Depending on how you interact with Wellbeing Wisdom, I may collect:

  • your name and contact details

  • information you provide when making an enquiry or booking a session or event

  • booking and payment information

  • information you choose to share with me during a wellbeing session

  • information provided through forms on my website

  • information you provide if you choose to receive emails or updates

  • information relating to correspondence, feedback or complaints.

I only collect information that is reasonably necessary for the purpose for which it is being collected.

How I use your information

I may use your personal information to:

  • respond to enquiries

  • arrange and manage appointments, sessions and event bookings made through my website

  • provide the services you have requested

  • process payments

  • communicate with you about your bookings or enquiries

  • keep appropriate business records

  • send you marketing or updates where you have given permission to receive them

  • improve my services and website

  • meet legal, accounting or insurance requirements.

Where you choose to share personal information about your health or wellbeing, this will only be used where necessary for the service you have requested and handled appropriately.

How I keep your information safe

I take reasonable steps to keep your personal information secure and to prevent it from being lost, misused or accessed by anyone who is not authorised to see it.

Information may be held electronically or in paper form. I only retain information for as long as it is reasonably necessary.

Who I share your information with

I treat your personal information as confidential.

I may share limited information with trusted third-party services that help me run my business, such as my website provider, payment providers and email services.

I may also share information where I am legally required to do so, or where it is necessary to protect someone's health, safety or wellbeing.

I will not sell your personal information to third parties.

Marketing

If you choose to receive emails or other marketing communications from me, you can unsubscribe at any time.

You can also contact me directly if you no longer wish to receive marketing communications.

Website and cookies

My website is hosted using Wix.

Like most websites, it may use cookies and similar technologies to make the website function, understand how visitors use it and improve the website.

Some cookies may require your consent. You can manage your cookie preferences through the options provided on the website.

The website may also use third-party services to provide features such as bookings, payments or website functionality. These services may have their own privacy policies.

Website bookings

When you make a booking through my website, I may collect information such as your name, contact details, booking details and payment information.

This information is used to process and manage your booking, communicate with you about the service or event and maintain appropriate business records.

Payment information may be processed securely by a third-party payment provider. I do not retain your full payment card details.

How long I keep your information

I only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting, insurance or record-keeping requirements.

When information is no longer required, I will take reasonable steps to securely delete or dispose of it.

Your rights

Under UK data protection law, you have rights relating to your personal information. Depending on the circumstances, these include the right to:

  • ask what personal information I hold about you

  • ask me to correct information that is inaccurate or out of date

  • ask for your information to be deleted where there is no lawful reason for me to continue holding it

  • ask me to restrict how your information is used in certain circumstances

  • object to certain types of processing

  • withdraw your consent where I am relying on consent to process your information

  • request a copy of your personal information in certain circumstances.

If you would like to exercise any of these rights, please contact me using the details above.

Complaints

If you have any concerns about how I have handled your personal information, please contact me first so that I have the opportunity to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.

Changes to this privacy notice

I may update this privacy notice from time to time to reflect changes to my services, the way I use personal information or changes in data protection requirements.

The latest version will be available on my website.

Lisa Holt
Wellbeing Wisdom

bottom of page